From Strategy to Action: Empowering Change
July 22 & July 29
| Free PEX Network Webinar Series
Day Two
9:30 am - 10:00 am
EST
Fire-Side Chat: Embracing Digital Transformation: Key Strategies for Success
Zayd Rasool -
Global Head of Business Services,
GSK
As organizations prioritize digital transformation, the adoption of new technologies and digital platforms becomes critical for enhancing business processes and customer experiences. Embracing this shift can lead to improved efficiency and greater customer satisfaction.
Key take-aways in this session include:
· Evaluate existing processes and technologies to identify gaps and opportunities for digital integration.
· Encourage a culture of innovation and adaptability within the workforce to ensure smooth transitions to new digital tools.
· Utilize data analytics to inform strategies, enabling organizations to understand customer needs and refine their offerings effectively.
10:00 am - 10:30 am
EST
Panel Discussion: Leadership in the AI Era: Setting the Tone for Change Management
Julie Whitten -
Vice President, Change Management & Communications,
Upstate Niagara Cooperative
Andrew Spector - former Paramount exec, consulting UNC Dairy
Effective leadership is essential for successful change management. Now that so many organisations are adopting AI, technological advancements may spark fears of job displacement and resistance from the employees. This session will explore how leaders can foster a culture that embraces innovation and growth while addressing the challenges that organisations are facing.
Key take-aways include:
- Learn how leaders can proactively address fears and resistance from employees about AI adoption and build the necessary skills to adapt to new technologies, creating a supportive atmosphere for experimentation.
- Discover the importance of clearly conveying the benefits of AI and inspiring confidence within teams by articulating the ‘why’ behind technological changes.
- Understand how effective leaders act as connectors and co-creators by designing environments where team members can innovate and thrive, ultimately transforming the organization’s culture.
Julie Whitten
Vice President, Change Management & CommunicationsUpstate Niagara Cooperative
