As organizations shift from digitization to intelligence-driven operations, what role should BPM play in shaping sustainable, scalable systems? And with rising demands for transparency, auditability, and ethics in automation, how can BPM act as the backbone of trustworthy operations? Join senior transformation leaders and technologists for a forward-looking discussion on embedding intelligence, agility, and transparency into every process.

Key Takeaways:

• Explore what “intelligent by design” means in a modern BPM environment
• Understand how to structure governance around rapidly evolving automation tools
• Hear leadership strategies for making BPM central to long-term value creation

Lenna Perlman

Managing Director, Business Strategy and Management
MUFG Bank

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Diego Borquez

Regional Business Process Manager, LATAM
Pacific International Lines

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Loai Gomaa

Director of Digital Supply Chain Transformation and Performance Excellence
Procter & Gamble

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Michael Hill

Editor
PEX Network

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Traditional BPM cannot cope with today's business environment where disruption comes from many sources: whether it be from technology, geopolitics, climate change, compliance, or changing consumer demand. Here comes the twist: process mining, a combination of data-driven capabilities dedicated to the analysis and enhancement of processes and business performance. When you combine the insights from process mining with your organization's existing knowledge, you build a strong foundation for successful transformation projects.

Join us to learn about:

• How to adapt BPM to the current landscape
• How to empower your company with the agility you require
• The evolution of process mining and value

Sponsored by: Celonis

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As organizations race toward AI adoption and digital transformation, many are discovering a critical gap: while AI readiness is accelerating, confidence in core business processes is falling behind. This session will unveil fresh global research exploring this disconnect and uncover the silent barriers slowing enterprise transformation—from tangled processes and governance blind spots to a lack of operational visibility.

Join us for a dynamic and insightful 30-minute session that blends real-world experience with research-backed insights. Through an engaging fireside discussion and a practical case study, we’ll explore how leading organizations are bridging the gap between AI potential and operational reality—unlocking better, faster, and more sustainable ways of working.

Attendees will walk away with:

• Key findings from brand-new research on digital transformation trends
• Real-world lessons from enterprise change leaders
• A practical roadmap to align process excellence with AI-driven innovation

Don’t miss this opportunity to rethink your approach to enterprise transformation and future-proof your business operations.

Sponsored by: GBTEC

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Process-led transformation is now a strategic priority for organizations aiming to drive efficiency, agility, and growth. This session explores how forward-thinking enterprises are using process insights to simplify operations, accelerate execution, and deliver meaningful business outcomes.

Key Takeaways:

• You’ll learn how to identify and prioritize the processes the truly move the needle
• Drive faster cross-functional alignment with real-time visibility
• Turn continuous improvement into a lasting competitive advantage

Sponsored by: SAP America

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Jack Moloney

Senior Director - Global Strategic Customer Transformation
SAP

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With 11,000 students and 700 staff, Morley College London needed to scale and simplify its process automation.Join Will Johnson, Head of Information Services, as he shares how Morley adopted FlowForma in 2023 to digitize key workflows like curriculum management, student transfers, withdrawals, course creation, preenrolment, and staff requests. Discover how institutions are reducing admin, accelerating decisions, and enhancing experiences with FlowForma’s AI-powered process automation platform, and learn how Morley College London:

• Selected the right no-code platform for long-term scalability
• Modernized operations by replacing a legacy system with a more flexible, future-ready solution
• Empowered internal users to build and improve their own processes
• Measured success across departments and campuses

Whether you're replacing outdated tools or building a unified process automation strategy, this session offers practical insights for organizations navigating digital change.

Key takeaways:

• Discover how Morley College replaced outdated, manual systems: Discover how Morley overcame legacy system challenges by digitizing and consolidating processes onto one platform.
• Learn why Morley chose FlowForma for education process automation: Learn about the key decision 
• factors, onboarding experience, and the support that made FlowForma the right fit
• Find out about the real results across departments at Morley College: Explore specific examples of improved workflows from student transfers to staff requests and the outcomes achieved
• Gain practical advice from Morley’s transformation journey: Hear expert tips and takeaways from Morley’s Head of Information Services to help guide your own automation plans

Sponsored by: FlowForma Process Automation

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Charlie McGillian

Customer Success Manager
FlowForma

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Will Johnson

Head of Information Services
Morley College London

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Delve into the insights of the highly anticipated PEX Report 2026. This discussion will feature a panel of top-level experts who will analyse the results of the annual global survey, explore success stories, and discuss emerging trends in process excellence. Learn how to set the pace with innovative technologies and methodologies to drive significant transformations in your operations.

Key takeaways:

• Discover the current state and scope of transformation programs
• Learn what technologies and services companies plan to invest in over the next 12 months
• Obtain tips on fostering innovation and securing management buy-in
• Gain knowledge on upcoming trends and specifics on how tech will reshape the industry
• Find out about the role of operational excellence teams in driving transformative initiatives

Sponsored by: Nintex

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Michael Hill

Editor
PEX Network

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As the leading provider of workers' compensation insurance in the state of Hawaii, HEMIC insures over 7000 Hawaii businesses and protect over 75,000 workers. In thsi fireside chat, discover how HEMIC is embracing a cloud-first, digital-first approach to Business Process Management to stay ahead in an era of rapid technological change, building a culture of continuous improvement and laying the groundwork for AI-driven service delivery.

Key Takeaways:

• Discover how best to engage senior leadership with a clear BPM journey map, ensuring company-wide alignment and buy-in for transformation initiatives
• By mapping existing processes and launching business process reengineering, find out how HEMIC is fine-tuning operations for maximum efficiency and scalability
• Learn about HEMIC's extensive testing process to ensure that the new digital tools they adopy really enhance rather than detract from existing systems already implemented
• Find out how to support all business functions, aiming for smarter investments and organization-wide learning

Leila Kagawa

Chief Transformation Officer
HEMIC

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This is your chance to meet other members of the audience and share your thoughts directly about BPM with professionals from other fields.

Switch on your cameras and join our roundtable session at the end of day one to explore the human side of BPM, driving alignment, engaging stakeholders, and cultivating buy-in across departments.

Together as a group, we'll look at how best to manage legacy systems while investing in modernization and how to empower teams to identify and implement improvements on an ongoing basis.

Georgina Wilczek

Event Host
PEX Network

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