Supplier invoice disputes are a persistent source of operational friction, which ties up working capital, straining supplier relationships, and consuming valuable process capacity. In this case study, learn how Maersk launched an AI-led initiative to modernize invoice dispute resolution. By combining data augmentation, machine learning models, and process intelligence, the organization is moving from reactive, manual handling toward faster, more consistent, and insight-driven dispute outcomes.

Join the session to discover: 

• How Maersk identified invoice disputes as a high-impact, AI-ready process within its PEX roadmap.
• Designing an AI-assisted dispute resolution model that supports, rather than replaces, human decision-making.
• Practical lessons learned when trying to scale AI responsibly in finance-related workflows.