Doug Shannon

Doug Shannon

Global Intelligent Automation and GenAI Leader Thought Leader and Influencer

Doug Shannon is an accomplished thought leader in Intelligent Automation with over two decades of experience in IT. He has a proven track record in building self-healing automation processes and has been recognized as one of the top 50 intelligent automation leaders globally. Currently, Doug serves as a Forbes Technology Council member, Gartner Peer Community Ambassador, a council member for VOCAL, and a member of the Theia Institute, which is a cybersecurity & AI ethics think tank, based in Washington D.C.

DAY ONE

12:30 PM PANEL - A return to systems thinking in the age of AI

As organizations race to adopt artificial intelligence (AI), many risk losing sight of end-to-end processes and long-term value creation. Some experts are sounding the alarm because people are failing to lay the right foundation before jumping into AI initiatives. Explore why systems thinking is more critical than ever. Learn how to integrate AI into holistic process frameworks, avoid siloed automation, and build resilient operations that thrive in a rapidly evolving landscape.

Join us for a lively discussion on: 

  • The importance of getting back to basics when adopting advanced tech.
  • Ensuring processes are primed for the layering of AI applications and tools.
  • How AI can enhance the operational ecosystem.
  • What process excellence looks like in an AI-driven world.