Organizations are racing to plug AI into their processes, yet too many initiatives stall at pilot stage or stay trapped in isolated use cases. Process leaders don’t just need smarter models; they need a reliable way to embed AI into end-to-end workflows with guardrails, governance, and measurable impact on cycle times, cost, and customer experience. This session reframes AI in process excellence as an orchestration challenge: how you blend people, systems, and AI into cohesive, outcome-focused operations instead of disconnected experiments.

Together, Leon Strauch, who leads Camunda’s internal center of excellence for enterprise agentic automation, and Lana-Sophie Stawowski, who oversees the strategic adoption of agentic capabilities and business orchestration, will share how organizations are using agentic orchestration to drive operational excellence.