Transformation 2.0: the digital bank

Legacy banking has been dramatically transformed by digital upstarts, and while the change has caught some businesses unprepared, the industry as a whole is fighting back.

This whitepaper looks at some of the ways in which technology is:

• giving the customer a more streamlined service
• narrowing the gap between business as usual and the bank of the future
• saving money
• delivering frictionless services to customers who are demanding more

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