This insightful piece brings together three thought leaders: Aetna, Marsh & McLennan and Anthem. The eBook details tips on operational excellence best practice for insurers in North America to achieve successful operational excellence and drive business transformation.
Key highlights include:
- Creating the Right Operational Excellence Framework
- Communicate Change Management Enterprise-wide
- Striking the Right Balance: Linking Strategy with Operations
This eBook was created ahead of the Operational Excellence for Insurance Summit in Hartford, CT, USA on October 26-28, 2015.
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