In today’s competitive market, process performance is coming under the spotlight as a means of driving excellence from the inside. In recent years, this trend has been powered up significantly by the advent of robotic process automation technology, now more broadly recognized as the intelligent automation continuum. Given the extraordinarily fast evolution of this market, however, it is rife with misunderstandings, false promises, and misleading marketing campaigns. Automation certainly has a crucial role to play in the continuously evolving landscape of the modern-day enterprise, but too many opportunities are being overlooked as a result of faulty implementation. The Global Intelligent Automation Market Report, published by the Shared Services and Outsourcing Network (SSON), plugs this gap effectively, to produce a seminal report on this fast-evolving industry.
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