Stig Peterson shares what he is currently doing with automation. Starting with a proof of concept he took the initiative to proceed and tested the technology to understand how it could work in Topdanmark’s environment.
Episode overview:
Stig quickly saw success, so much so that he established a team which is now working permanently with robotic process automation (RPA). The first bot rollout was a year-and-a-half before this interview was recorded at the Nordic RPA & AI Summit in Stockholm. There was a fair amount of preparation that needed to happen prior to getting a decision from the Board to actually move forward and then secure funding. Stig notes that it’s difficult to move fast in process excellence and RPA was a fast track to cost reduction.
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