Process mining is a new discipline, quietly developed in Europe in the last decade, and now ready for prime-time. It is a surprisingly simple, yet robust data science providing near-magical visibility into business processes. It is now used in various productivity improvement projects, such as robotic process automation, but also by internal audit and compliance departments to identify deviations and irregular transactions.
This interactive panel discussion will showcase how several large Canadian companies are leveraging the technology to drive efficiencies in their operations – at a time when they need it most.
Panellists:
Biju Misra, director, operations - corporate business services and automation CoE, Enbridge
Leanne Van Zwieten, AVP, continuous improvement, manulife
Rudina Holmqvist, business consultant, Telus
Panel moderator: Frederic Brosseau, president and founder, Akuting