In 2020, SMEs spent more than 56 million hours chasing late payments which impacted their cash flow. Inefficient workflows represent substantial operational expenses and time that employees could instead use to conduct value-adding tasks such as customer relationship management.
This ebook provides information on best practices for improving the efficiency of accounts receivable collections to decrease days sales outstanding and accelerate cash flow. Key advices contained in this ebook includes tailoring communications with customers to ensure invoice payments are made and how to become more flexible with payment options to improve customer experience.
Download this ebook to:
- Learn best practices to increase the efficiency of your accounts receivable collections function.
- Understand the benefits of automation including lower days sales outstanding, faster invoicing and better customer experience.
- Find out what manual processes are best suited for automation.