The financial services industry is at a pivotal point. It has been predicated that the industry will fail if it doesn’t evolve and embrace change.
There is now radical change being driven by revolutionary technology, market disruption and increased regulation and compliance demands, as well as challenging political and environmental pressures. For heads of operational excellence, transformation, process and performance, it is their mission to ensure that their business not only survives but thrives in a market and economy that is changing more rapidly.
The PEX Network recently undertook an in-depth survey into the financial services industry to assess the progress, drivers and challenges relating to the OpEx effort. When it comes to the biggest challenges, many organisations confessed to a similar outlook.
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Interested in learning more? Download the full benchmarking report – Operational Excellence in Financial Services Strategy Report 2018 – to see the results of the entire survey, along with leading commentary and insight from key financial services experts.