Take the survey: How customer-obsessed are your Operations?

Overview: This survey tries to unveil the maturity of organizations in achieving a customer-obsessed operating model. What are the major drivers of change and what role does IT play? Take this survey to find out how 'mature' your organization is. (function(t,e,o,s){var c,n,r;t.SMCX=t.SMCX||[],e.getElementById(s)||(c=e.getElementsByTagName(o),n=c[c.length-1],r=e.createElement(o),r.type="text/javascript",r.async=!0,r.id=s,r.src=["https:"===location.protocol?"https://":"http://","widget.sur... To continue reading this story Click Here