Not just another pretty face - BPM is more than automation

There's more to Business Process Management (BPM) than just automating processes, says Ian Gotts, CEO and founder of BPM software provider Nimbus. In this Profit through Process podcast, Gotts says that process management has really moved beyond the IT department to the boardroom as a tough economy and changing regulatory requirements drive the need for increased efficiency and compliance. He also talks about how cloud computing impacts on the delivery of BPM technology.