Interview with David Tarbotton of Nestle America

In this podcast, David Tarbotton, a Quality and Continuous Improvement Master Black Belt for Nestle Australia, speaks about some of the challenges concerning Process Excellence and where he sees Process Excellence, as well as the progression of Process Excellence professionals’ skill sets, heading in 2010. In addition, Tarbotten reflects on what change management fundamentals organizations need to ensure that their process improvements are implemented successfully.