Executive sponsorship is always cited as one of the most important ingredients in ensuring the success of a process excellence initiative or deployment. When senior management "get it", the job of a process professional becomes much easier.
But if process excellence is so beneficial – so game changing – for businesses, then why can it be such a challenge to get senior executives on board?
This year, as part of its biennial State of the Industry Research, PEX Network undertook a survey of C-Level and other senior business executives in order to better ascertain how top executives view process excellence and what might be stopping them from throwing their full support behind a process excellence deployment.
Over 60 business executives took part in this survey and telephone interviews were then conducted with selected participants.
This document summarizes the results of the survey (data only). For full analysis of the survey, please download the State of the Industry report here: http://goo.gl/BNljCM
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