They manage our money. They give us loans. And they grease the wheels the global capitalism. But letting them do it are the bits and bytes of global computing power. So would banks do better if they thought of themselves more as technology companies rather than as….well…as banks?
In this Process Perspectives podcast, Dan Williams, an independent consultant working at JP Morgan, describes why he thinks banks should think of themselves more as technology businesses, explains why Frankenstein is alive and well in banking technology systems, and offers suggestions on what it will mean to build banks for the future.