Bosch is currently in the midst of a major automation drive throughout the company, behaving as a world leader in automation and company transformation. Join Linford Dailey, Global Digitalisation & Automation Leader at Bosch to find out how Bosch is using a diverse range of automation strategies to transform their business practices, and where they are headed.

• Leveraging RPA and AI to create a diverse automation programme 
• Working with third parties versus internal development: the pros and cons
• The challenges involved in citizen development

Linford Dailey

Global Digitalisation and Automation Leader
Robert Bosch GmbH

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No matter who builds it, why they build it, how they build it, or for whom they build it, every application of any worth eventually (sometimes immediately) crosses a line. It becomes important to people beyond its original audience. And when that happens, it can longer afford to be “quick and dirty.”

Treating every workflow like an enterprise solution starts with addressing security, scalability, usability, and accountability from the start instead of getting around to them later on (often after a mistake is made). But most importantly, it requires looking beyond the tactical automation task at hand and focusing on the strategic process it serves. Design choices made in locally-scoped, citizen developed vacuums can be a source of great headaches or great utility — depending on mindset.

We’ve got principles, real-world examples, and recommendations to share, and we hope you’ll join us.

Mike Fitzmaurice

Chief Evangelist and VP - North America
WEBCON

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At Maersk, credit requests are dealt with across multiple departments, with colleagues collaborating closely throughout the process. This was a disjointed process that relied on manual data input and emails across departments, until last year, when the company’s Process Excellence team successfully automated the request to approval workflow. Join Vineet Mehra, General Manager, Product Head and Global Process Owner of Order to Cash at Maersk, as he reveals how the team automated roughly 8000 credit requests per month, reducing approval times and improving data visibility.

• Automating workflow internally: collaboration between solution architects, business owners and data analysts 
• Harnessing the power of API to improve user experience 
• Using enhanced data visibility through automated workflows to understand productivity 

Session time subject to change

Vineet Mehra

Product Head, Global Process Owner
AP Moller Maersk

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