Data-Led Insights, Performance at Scale
October 7 - 8, 2025
| Free PEX Network Webinar Series
Day One
10:00 am - 10:30 am
SGT
Panel Discussion: Reimagining Process Intelligence in the Age of AI
Georgina Wilczek -
Event Host,
PEX Network
Nao Anthony - Senior Manager - Operational Excellence, Commonwealth Bank
Priyanka Mahajan - Associate Director - Customer Success, S&P Global
Artificial Intelligence is redefining process intelligence, moving organizations in APAC from simple automation to predictive, adaptive, and value-creating systems. This panel brings together industry leaders to explore how enterprises can harness AI responsibly to unlock agility, efficiency, and innovation.
Key takeaways:
- Discover how AI is transforming process intelligence from cost-cutting into a driver of growth and competitive advantage
- Learn how leading APAC enterprises are scaling AI responsibly while managing risks around compliance, ethics, and governance
- Explore practical approaches to integrating human expertise with AI for smarter decision-making and resilient operations
- Understand the future outlook for AI in process intelligence and what organizations should prioritize in the next 2–3 years
10:30 am - 11:00 am
SGT
Accelerating Transformation Through AI-Augmented Process Discovery
Gaining an accurate, comprehensive understanding of existing processes is a critical first step toward improvement. AI-powered process mining tools now allow businesses to rapidly visualize workflows, uncover bottlenecks, and detect non-compliant behavior. This session will explore how combining process discovery with machine learning enables faster, more intelligent optimization, creating a foundation for scalable automation and digital transformation. Attendees will gain insight into the capabilities and limitations of AI in mapping complex, multi-system processes.
Key takeaways:
- Learn how to extract actionable intelligence from disparate system logs
- Understand the impact of AI on accuracy and speed of process discovery
- Discover how to integrate PI insights into automation pipelines
- Explore the benefits of combining PI with predictive analytics
11:00 am - 11:30 am
SGT
Orchestrating the Future: Unlocking Value, Agility, and AI in Enterprise Operations
Robert Emsbach -
Head of Pre-Sales EMEA - APAC,
Camunda
Empower your organization to innovate confidently and orchestrate people, systems, and agents with oversight that mitigates risk and ensures control.
Key takeaways:
- In this session, you discover: How to unlock more value from your existing technology and process investments
- How to drive transparency and business agility while reducing TCO
- Why process orchestration is a practical way to future-proof your enterprise architecture How to embrace AI gradually, with the right governance and control in place
- Gain tips for ensuring governance, traceability, and compliance
Sponsored by: Camunda
11:30 am - 12:00 pm
SGT
Driving Real-Time Responsiveness With Integrated Process Intelligence
As businesses strive to become more agile and responsive, real-time insight into operations is critical. This case study explores how process intelligence has been deployed to monitor workflows dynamically, identify inefficiencies, and trigger corrective actions automatically. By integrating PI into broader operational systems, organizations can detect and resolve delays before they impact service quality or cost. The session will also highlight lessons learned around data access, change management, and stakeholder alignment.
Key takeaways:
- Discover how real-time process monitoring can prevent operational delays
- Learn to use PI data to prioritize continuous improvement opportunities
- Understand how to integrate PI into existing operational tech stacks
- Identify key enablers for scalable PI adoption across business units
12:30 pm - 1:00 pm
SGT
Case study: Transforming Banking Operations: Process Mining as a Strategic Lever
Marieke de Ruijter -
Executive Manager, Process Mining & Transformation,
Westpac
Find out about Westpac’s pioneering use of AI-driven process and task mining through its Intelligent Process Office and discover how over 150 operational initiatives have been analysed to drive efficiency, transparency, and continuous improvement via the dual mining approach.
Key takeaways:
- Learn how Westpac combines process and task mining to drive end-to-end operational insights
- Discover how a central Intelligent Process Office (IPO) governs process improvement at scale
- Find out how citizen developers and low-code tools are accelerating automation across business units
- Understand how variant analysis and root cause insights can inform high-impact transformation initiatives
