Taking The Robot Out of The Human: Featuring Perspective From a Process Mining Leader

Taking The Robot Out of The Human: Featuring Perspective From a Process Mining Leader

In a competitive global market, the ability to improve and update organisational processes is an essential trait on the path to operational excellence. Presenting a multitude of game-changing opportunities, the boom in automated technology implementation is transforming the way many companies envision themselves today. Offering superior abilities in proficiency, consistency and cost effectiveness, many speculate that the introduction of robotic process automation (RPA), machine learning and cognitive automation will lead to an unprecedented demise in human employment.

With commentary from Stefano Pedrazzi, Vice President of Sales and Marketing for Cognitive Technology and a case study from Sebastian Zeiss, VP of the Lean Management Competence Centre at Deutsche Telekom, we explore the reality behind this feared ‘career coup’ and address the prevailing need for human-touch in an increasingly automated world.


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