Interviews

The inimitable Tony Saldanha who might be best known as Procter & Gamble’s VP of IT & Global Business Services joins us and shares an insight into his goal to create disruptive information technology products that will be used by global GBS units beyond P&G. He works with large IT companies, venture capitalists and startups. Tony notes that we’re in the midst of the fourth industrial revolution and that digital transformation should be your business strategy.

Six Sigma Black Belt, Vice President at Aetna, Diane Lopes joins the PEX Network to discuss how she and her team are pivoting from an initiatives-focused program to a holistic system of Lean Management. They're calling it a 'Business System' to ensure that up and down the organization, each aspect of the enterprise feels accountable. Diane and her team want for everyone, everyday to be engaged in problem solving. It represents a cultural change to each person feeling that they must deliver value to the customer.

Peter Evans, LEGO Continuous Improvement Director joins us and lays out the Lego Philosophy: "I think we have a mission, which is to create the builders of tomorrow. We mean that absolutely. So it's something that's ingrained in us, which is that; A toy is one of the most important educational objects that you can possibly have, and by using play, and by using the creativity, or by accessing the creativity of our kids and all of those people, then we build not only people who love Lego, but we build better people."

Nigel Leppitt, Global Head of Organisation and Business Transformation at Allianz joins us and shares that it's tough to ensure process excellence during traditional cycles. But Nigel has been tasked with doing so in a completely new business model and returning the business to profit. With cost considerations being hyper-sensitive, Nigel and the team needed to decide whether to buy platforms or build their own. They decided to build which meant two years of design and development which Nigel preferred to building his organization around the platform

Simon Williams, Senior Software Developer at Transport for London on modernizing TfL's Customer Service Operations in Stations, and how Technology applies to their Train Service, Maintenance and Employment Practices. Simon is also looking at centralizing some of TfL's facilities.

Laura (Evans) Rosenberger, COO at Naked Wines UK on the organization's take on process excellence. In less than 3 years Laura has gone from Head of Continuous Improvement to COO and in this podcast Laura discusses her roles. From financial planning and analysis, being involved in budgeting, forecasting, measuring the performance, and helping set the strategies. Her experience has allowed her to view how a business actually works as opposed to viewing it from the outside.

Business architecture (BA) is about taking a step back and understanding the vision of a business before looking at how this can be achieved through actionable change.

BA is not a new concept - it has been around for decades, so why is it that only now are we seeing a shift in focus towards it?

This article explores two expert opinions on this new focus in BA and how businesses can implement it to add true business value. Featuring exclusive insight from Michael Noonan, Director of Business Architecture, Capita; and Sudhakar Sundaresan, Director of Business Architecture, Comcast.

How will blockchain revolutionize the world of business process management? Find out in this article with Roop Singh and PEX Network's Ian Hawkins.