Dion Baker

VP, Enterprise Transformation & Strategic Execution Wells Fargo

Exchange Day One - April 28th

8:45 AM OPENING PANEL DISCUSSION: Beyond People, Process & Technology: The Rise of the Decision Layer

For more than a decade, the ambition of transformation has remained remarkably consistent: greater productivity, increased efficiency, and the ability to deliver at scale.

What has changed is the technology available to achieve it. From cloud and automation to data and now agentic AI, each wave of technology has promised to fundamentally reshape how organizations operate. Yet, despite this extraordinary technological progress, many enterprises continue to struggle to translate transformation ambition into sustained business outcomes.

In this opening panel discussion, our experts explore whether the answer to sustained transformation lies in going back to basics, starting with the outcomes we are trying to achieve, creating strategic alignment around them, and then making better decisions about people, process, and technology.

We explore the augmentation of the traditional golden triangle of people, process, and technology with a fourth layer: decision intelligence. This is a new era of transformation centered on a fundamental question:

Are we making the right decisions, at the right time, at the right level, and at the right speed?

The future of transformation is not simply about doing more with technology. It is about making better decisions about what to do in the first place. The organizations that succeed in this new era will be those that can translate strategy into outcomes, outcomes into decisions, and decisions into action, continuously.

Join the conversation as we question:

Is the traditional people, process, and technology model becoming redundant? Or is it being augmented by a fourth layer: decisioning?
What exactly is decision intelligence and how do we embed this new layer within our organizational culture?
What capabilities, governance, and technologies are required to make better decisions and turn them into action?

Check out the incredible speaker line-up to see who will be joining Dion.

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