"A fantastic compilation of different but convergent viewpoints of people passionate about BPM, who send a crystal-clear message that world has changed forever. Really great!"
Nikolai Bozhilov, Executive Chairman, Unimasters Logistics
Evidence suggests that as companies deal with increasing complexity in the market – the myriad of new regulations, fast-evolving customer expectations, new technologies, ever increasing complexity in global supply chains – the ability to change is getting more difficult to deliver.
The irony is that been able to change is more important than ever. Not just important but considered a core competence for businesses.
Process excellence has traditionally focused on helping organizations improve quality and efficiency of products and services.
But, can it also help accelerate change and support business change and transformation initiatives?