Digital transformation is a buzz word, but what is your organization going to transform into? Podcast guest Deborah Kops joins us and shares her views on GBS (which she says stands for 'Global Bullshit'), and issues a health warning against having your head turned by 'shiny things.'
Prepare to hear strong opinions and bold solutions!
"It's a dynamic business model. It is not one rigid business model. To be very honest, to some extent we've promulgated that through the consultancy class in this industry, some of those guys are some of my best friends. But a business services platform is whatever you can do at any given time, given your leadership, given a range of external and internal factors. So GBS as a concept I don't buy."