- The smallest circle of awareness in the center is the "white zone" - people showing little if any situational awareness or fore planning. Their minds are elsewhere. If their flight cancels they have no idea what to do.
- The next largest circle is the "yellow zone" – people looking just beyond their headlights – they are aware that their expectations may get shattered and maybe have a rough idea what to do. If something happens, they have one or two things they can try.
- The largest outer circle is what I call the "red zone" - people looking well beyond the next corner – they not only understand their expectations may get shattered, they have considered (ahead of time) how that might happen, and what their countermeasures might be. They don’t wait for something to happen – they look at leading indicators and in some cases can act in advance of a failure. If they are caught by surprise, they can react faster (and possibly better) than the yellow zone thinkers. While yellow and white zones are more reactive, the red zone is proactive. Their flight cancels? They already have plans A, B, C, and D if needed.
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June 26 - 27, 2024
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