The combination of customer-centric digital pressures and ongoing technological innovations have created a new approach to enterprise information technology via cloud-native computing.
This white paper explores the shifting landscape of BPM as it moves from being a stable back-office process to a larger-scale customer-facing solution. As revealed in this report, leveraging cloud-native infrastructure is fast becoming crucial for organizations that need to meet new requirements for flexibility as they attempt to manage, optimize and automate each process at scale.
Download this white paper to learn:
- How BPM has shifted toward handling larger-scale, customer-facing processes.
- Why, in a cloud-native world, your BPM platform should be highly scalable and transparent, and is well-placed to enable collaborative workflow development and “flatten” decision-making within your organization.
- How critical digital process automation is for modernization and business transformation.