The typical RFP for a Business Process Management Suite (BPMS) might contain a long list of checklist items that may do little to clarify the best fit for your BPM project or program.
An RFP that requires a short descriptive paragraph for each answer is a better way to go. It’s a bit harder to score than a checklist, but in the end it will give you a clearer profile of the BPMS, and thus get you closer to a good fit to your needs.
This sample request for proposal for a BPMS contains a list of 13 evaluation criteria and associated questions that should be on your next BPMS RFP. While it doesn’t cover every detail, but it can help highlight the key distinctions between available offerings.
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