We’ll explore how agentic AI is reshaping BPM. Rather than repeating familiar AI narratives, we’ll share how you can identify value and why speed of execution is becoming the true competitive advantage. The discussion will go beyond theory, diving into the Agent Excellence playbook, an actionable framework covering use case discovery, workflow decomposition, value realization, and strategic alignment. Designed for leaders looking to move past experimentation, this session provides practical guidance to help teams transition from isolated pilots to durable, scalable operations and unlock a new era of business process performance.
Key takeaways:
- Chart a pragmatic path from demo to production that recognizes agent ROI scales with workflow and process redesigns.
- Discover the new model: SaaS to services‑as‑software where agents deliver outcomes inside existing systems, not on new dashboards.
- Learn how process redesign is non‑optional and how ROI tracks with workflow change.