Content
✕
Events
About
☰

I work for a call center where agents are at 90% average productivity levels. Could anyone please refer me to any literature or standard that will give me the prescribed range for productivity.

Process Excellence Network Editor |
I work for a call center where agents are at 90% average productivity levels. Could anyone please refer me to any literature or standard that will give me the prescribed range for productivity.

RECOMMENDED

Data analytics helps International Myeloma Foundation enhance patient care
2024-03-11

DataOps and the evolution of data analytics
2024-01-31

Why AI isn’t a green technology for data operations
2024-01-18

How to harness the power and the beauty of generative AI
2023-11-02

Upcoming Events

Business Transformation Exchange Europe

June 26 - 27, 2024
London Heathrow
Register Now | View Agenda | Learn More

Business Transformation Exchange USA Fall

September 30 - October 01, 2024
Fort Lauderdale, Florida
Register Now | View Agenda | Learn More

OPEX Week: Business Transformation Summit Australia and New Zealand

October 14 - 16, 2024
Aerial UTS Function Centre, Sydney, NSW
Register Now | View Agenda | Learn More

MORE EVENTS