I am currently doing a buisiness improvement techniques qulification and have hit a couple of questions i could do with some help on please. 1/.What is the difference between the business performance measures and local performance measures? 2/.What a

I am currently doing a buisiness improvement techniques qulification and have hit a couple of questions i could do with some help on please. 1/.What is the difference between the business performance measures and local performance measures? 2/.What are the measures of performance in a lean business environment? 3/.What are the measurement techniques required for communicating the visual management within an area and to others who may use the information? 4/.What activities will drive the implementation of the visual management system? 5/.How do you capture process improvement opportunities? 6/.How do you distinguish fact from opinion in order to identify improvement actions? 7/.