Day One

Process mining diagnoses flawed business processes and identifies opportunities for improvement and standardization. When combined with analysis, process intelligence is born. This is, however, a lengthy process, and very dependent on strong data foundations, transparent communication and a willing internal culture.

In this panel discussion, Roland Woldt, author, podcast producer and host of โ€˜Whatโ€™s Your Baseline?โ€™ and Anna Alechno, global IT intelligent automation lead at Japan Tobacco International (JTI), will come together to discuss how to go from process mining to process intelligence. Weโ€™ll delve into the expectation management, internal communications and data foundation challenges facing teams and explore solutions to find a realistic roadmap to process intelligence.

Attendees will learn:
  • Data basis: Which data, how accurate and how much do you need for a successful process mining rollout?
  • Process mining based on trust: change management and internal communications to help you get process mining off the ground .
  • How to actually get value from process mining, with a realistic view on timelines.

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Anna Alechno

Global IT Intelligent Automation Lead
Japan Tobacco International

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Roland Woldt

Author, Podcast Producer & Host
What's Your Baseline?

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Chloe Chappell

Producer
PEX Network

10:00 am - 10:55 am EST Making AI work in enterprise with process intelligence

Rudy Kuhn - Lead Evangelist, Celonis

Most organizations have invested heavily in AI, yet struggle to translate it into real operational impact. The missing link is not more data or better models, but a deep understanding of how work actually happens across processes.

This session explores why AI initiatives often fail to deliver value and how Process Intelligence changes that. By leveraging process data and reconstructing end-to-end workflows, organizations gain a transparent, objective view of their operations. This creates the foundation for AI to move beyond isolated use cases and become embedded in real business execution.

We will discuss how Process Intelligence connects insights, decisions, and actions, enabling organizations to identify inefficiencies, prioritize the right opportunities, and operationalize AI at scale. Real-world examples will illustrate how companies use this approach to improve performance, increase automation, and drive measurable outcomes.

The session will also outline a practical path forward, from understanding your current processes to integrating AI into decision-making and execution. Attendees will gain a clear perspective on how to move from experimentation to impact, and how to build a foundation for more autonomous, data-driven operations.

Because in the end, AI alone does not transform a business. It is the combination of AI and Process Intelligence that turns potential into performance.

Attendees will learn:

  • Why AI without process understanding fails to deliver real impact
  • What it takes to make AI work in the messy reality of enterprise operations
  • How to turn data into decisions and decisions into action at scale
  • Where most organizations get stuck and how to break through
  • How Process Intelligence becomes the control layer for AI-driven execution



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Rudy Kuhn

Lead Evangelist
Celonis