Process mining diagnoses flawed business processes and identifies opportunities for improvement and standardization. When combined with analysis, process intelligence is born. This is, however, a lengthy process, and very dependent on strong data foundations, transparent communication and a willing internal culture.

In this panel discussion, Roland Woldt, author, podcast producer and host of ‘What’s Your Baseline?’ and Anna Alechno, global IT intelligent automation lead at Japan Tobacco International (JTI), will come together to discuss how to go from process mining to process intelligence. We’ll delve into the expectation management, internal communications and data foundation challenges facing teams and explore solutions to find a realistic roadmap to process intelligence.