January 21 - 24, 2020
Omni Orlando Resort, ChampionsGate, FL
Vic Nanda, Head, Quality Capabilities & Consulting at Nokia
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Vic Nanda

Head, Quality Capabilities & Consulting

Check out the incredible speaker line-up to see who will be joining Vic.

Download The Latest Agenda

Tuesday: Pre-Conference Workshops & Opening Keynotes

Tuesday, January 21st, 2020

11:40 AM C3: Achieving end to end process excellence with an adaptive approach: Combining Lean Six Sigma, Design Thinking and Robotics to tap your potentials

·         Getting the first steps rights: Evaluating and realizing improvement opportunities across the entire organization  
·         Creating your own methodology from proven methods such as lean six sigma, design thinking
·         Best practices in delivering results through multiple levers
·         Breaking down the silos to create end to end processes
·         Reengineering and integrating RPA, BPM and BPO: Challenges and successes 

Wednesday: Main Conference Day One

Wednesday, January 22nd, 2020

4:45 PM Nokia's Triple play of Business Excellence, Innovation, and Competence Scaling for Competitive Advantage

This case study showcases how Nokia’s quality transformation team delivers massive business value year on year since it’s initiation from 2012:
·         The foundation of Nokia’s quality transformation method
·         Leveraging evolving methodologies encompassing lean six sigma, design thinking and machine learning
·         A relentless focus on value delivery
·         Developing organizational quality competency