Sheila Montney has held a variety of
positions with State Farm Insurance Companies since 1985 in seven locations
across the United States. Sheila led the start-up of the lean journey for State
Farm’s Life/Health/Mutual Funds product lines which began in 2006. She
currently leads Life/Health/Mutual Funds Centralized Operations, and is based
at State Farm’s corporate headquarters in Bloomington, Illinois.
Centralized Operations provides the “how
to” for State Farm’s Life, Health & Mutual Funds’ product lines.
Centralized Operations departments include Strategic Planning, Communications,
Operations Risk Management, Procedures, Operations Excellence, Program &
Project Management, Data Analytics & Quality, and Development &
Knowledge Management. Centralized Operations associates are located at State
Farm’s Bloomington, Illinois corporate headquarters, with field staff in Ohio,
Texas, Colorado, and Illinois.
In 2012, State Farm Life was recognized by
the Shingo Prize, receiving the Bronze Medallion. State Farm Life was the first
financial services organization to be recognized by the Shingo Institute for
their operations excellence culture and results.
Sheila holds a Bachelor’s Degree in English
from the University of North Texas in Denton, and a Master’s Degree in
Government from Harvard University in Cambridge, Massachusetts. She has earned the Chartered Property
Casualty Underwriter designation (The Institutes), Chartered Financial
Consultant (The American College), and LIMRA Leadership Institute Fellow. She
has served as a speaker and benchmarking research partner for various process
excellence organizations including CEB – Operations Leadership Council, The
Shingo Institute, SAA & Company’s Process Roundtable, and Hammer &
Company’s Phoenix Research Consortium. Sheila was named to the Shingo
Institute’s Executive Advisory Board in 2015. She also serves as a PEX Week
Advisory Board member for IQPC – PEX.
Sheila is married to Wayne Montney,
Associate General Counsel with State Farm Corporate Law. They have one son,
Jared, age 13. The Montneys live in Bloomington, Illinois.
Check out the incredible speaker line-up to see who will be joining Sheila.
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