Vice President, Business Process Solutions & PMO
BlueCross BlueShield of NC
Wednesday: Main Conference Day One
Wednesday, January 22nd, 2020
11:00 AM A multi-layered solution to process transformation: Combining lean, design thinking, agile and RPA for the next generation process transformation
- How to organically advance your transformation leveraging proven tools including lean, design thinking and agile
- Developing new problem solving capabilities
- What are the effective frameworks to embed automation in process improvement?