January 21 - 24, 2020
Omni Orlando Resort, ChampionsGate, FL
Robert Salaj, Director of Operational Excellence at Lighthouse Electric
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Robert Salaj

Director of Operational Excellence
Lighthouse Electric

Check out the incredible speaker line-up to see who will be joining Robert.

Download The Latest Agenda

Tuesday: Pre-Conference Workshops & Opening Keynotes

Tuesday, January 21st, 2020

9:50 AM B4: The Four Pillars to exceeding customer expectations through continuous process improvement

As customer expectations keep rising and competition keeps growing, companies are feeling the urgent need to transform how they are run. While traditional Lean can be effective, it is often time-consuming with certain solutions taking years to implement. Learn how a new approach to Lean can help your company drive bottom-line results more quickly and achieve team-wide adoption more easily.
You’ll hear first-hand how, in just a year, Lighthouse Electric Company achieved a company-wide digital transformation that helps them tackle some of the most technically challenging projects in their industry by combining Lean and rapid application development (RAD) – and how you can too.
Key takeaways: 
·         How to combine the 4 pillars of Lean with rapid application development to quickly yield bottom-line results
·         Tested strategies to implement continuous process improvement and make it the unifying force across your organization
·         Actionable insights on how people closest to the work, regardless of technical background, can automate processes and gain more data insights on an easy to use, scalable platform