Director, Business Process Management and Automation
Friday: Post-Conference Deep Dive Focus Day
Friday, January 24th, 2020
Many of OPEX Week’s attendees might have learned about RPA from Ricardo as he was one of the first speakers to share the Western Union journey 3 years back. He is joining us today to give an updated story how they have been adding eyes and ears to their RPA programs through cognitive capabilities.
· An update on the Western Union RPA journey
· Adding OCR and machine learning capabilities to complement RPA and how they are connected together to create exponential business value
· Intelligent automation as part of the business operating system