Michelle Joliat

Managing Director and Head, Wealth Digitization, Robotics, and Process Transformation BMO Financial Group

Wednesday: Main Conference Day One

Wednesday, January 22nd, 2020

3:10 PM Panel Discussion: Full scale digital transformation: Accelerate agility and improving efficiency and customer experience

This panel will explore opportunities, best practices and lessons learned for full scale enterprise level digital transformation: 
·         Challenging the status quo with a relentless focus on efficiency with digital tools
·         Linking everything we do with customer experience:  Prioritizing through human centered design
·         Enabling colleague’s work by replacing manual work with RPA
·         Creating KPIs to align digital transformation with execution 

Check out the incredible speaker line-up to see who will be joining Michelle.

Download The Latest Agenda