Kishore Kandru

Enterprise Business Architecture CSAA Insurance Group

Kishore Kandru is the Business Architecture Leader for CSAA Insurance Group - a AAA Insurer, in Walnut Creek, California.

Kishore brings his 18 years of Business Architecture experience spread over high-tech, consumer electronics and insurance industries to CSAA IG where he is responsible for leading an amazingly talented team of business process and operational excellence architects.

His team focuses on identifying and delivering process optimization and improvement opportunities with a focus on value delivery and innovation.

He is also known for setting up Robotic Process Automation practice from ground up and scaled it to enterprise level with lean and agile principles as foundation.


Kishore partners with each of the enterprise business functions to guide them through transformation initiatives (digital transformation, innovation etc.) through design thinking, lean start up and Agile approaches to deliver incremental value, gather customer feedback and continue to iterate.

Kishore holds a Bachelor of Science in Electronics from India, and a Master of Business Administration from the San Jose State University.

Kishore is a certified Six Sigma Black Belt practitioner and is a frequent speaker at industry conferences, has authored several presentations and white papers and always eager to share his passion around very practical process, architecture, agile, lean and design thinking frameworks.


Tuesday: Pre-Conference Workshops & Opening Keynotes

Tuesday, January 21st, 2020

11:40 AM C5: Agile transformation: How not to fail at scale

This workshop is carefully designed to help attendees gain insights and practical tools required for them to start and scale agile transformation in their organizations. Led by Kishore Kandru, who has recently set up CSAA’s RPA program from ground up and scaled it to enterprise level with lean and agile principles. The 90min workshop will also feature interactive exercises for you to learn powerful concepts in action. Key learning points include:
·         How to start small no matter how large your organization might be
·         How to identify and engage business stakeholder and deliver incremental value
·         How to learn from your initial wins and scale it to the whole enterprise in an agile way
·         How to keep your program and team agile and not slide back to old phenomena

Check out the incredible speaker line-up to see who will be joining Kishore.

Download The Latest Agenda