January 21 - 24, 2020
Omni Orlando Resort, ChampionsGate, FL
Judith Garcia-Galiana, Vice President, Global Service Centers at 3M

Judith Garcia-Galiana

Vice President, Global Service Centers

Check out the incredible speaker line-up to see who will be joining Judith.

Download The Latest Agenda

Monday: Workshops & Opening Keynotes

Monday, January 21st, 2019

2:50 PM KEYNOTE CASE STUDY: Process, Customer, Growth: 3M's value driven global transformation

·         Develop transformation strategies that enable future growth
·         Advancing business transformation through technology, people and process evolution
·         Investing in a technology ecosystem to build a digitally enabled business
·         The roles  for GBS and global shared services in innovation and transformation

Tuesday: Main Conference Day 1

Tuesday, January 22nd, 2019

5:00 PM Case study: A practical approach to drive value in your Robotic Process Automation program

·         What are the key challenges and lessons learnt from our RPA implementation journey?
·         What to focus on when you pilot, roll out and scale up your RPA program?
·         A practical guideline for RPA implementation