Jeff Goodhue

Principal Business Automation Technical Leader IBM

Jeff is a Principal Technical Specialist leading an experienced team of Americas technical specialists in AI Cloud-based Business Automation solutions (Assistants, BPM/Case, Decisions, Content Services, Process Mining) through engagement with clients, understanding their business problems and designing solutions that exceed their automation needs. Driving a vibrant, technical community across the Americas in IBM to share accelerators, assets, demos, workshops and more that build skills excellence and demonstrate thought leadership to IBM clients to grow their success. Working directly with clients, he enjoys dynamic interactions between business and IT and focuses his career on emerging and influential technologies that enable business users to engage in automation. Jeff is an Open Group Certified Distinguished IT Specialist, IBM CP4BA Certified, and holds a Software Systems Engineering degree from the University of Arizona College of Engineering.