J-M Erlendson is a Business Process Architect, Methodology Specialist and Senior Systems Engineer with over 15 years of experience in Business Process Management , Enterprise Architecture, Supply Chain Management and Project Management, helping clients develop and implement business process framework strategies and execute process improvement and architecture modernization projects. He has consulted for a variety of clients in Canada and the United States, particularly in public sector, retail, utilities, manufacturing, lottery and gaming, telecom and oil and gas. J-M has helped grow and sustain the Software AG ARIS and Alfabet practices across North America for the past 10 years.