Thursday: Main Conference Day Two & Masterclasses
Thursday, January 23rd, 2020
10:45 AM Case study: Re-imagine business models and processes and save multi million dollars per year by strategically leveraging digital workforce technologies
This case study will share how Chase has successfully deployed and matured their digital workforce agenda with stellar results.
· Maturing digital workforce deployment through Robotics, Artificial Intelligence and Cognitive solutions
· Embedding digital workforce with traditional process re-engineering approach
· Re-imagine a mixed workforce of human and digital employees
· Develop capabilities through a COE approach and lessons learnt/best practices