January 21 - 24, 2020
Omni Orlando Resort, ChampionsGate, FL
Heidi Hattendorf, Director, Transformation Office at Motorola Solutions

Heidi Hattendorf

Director, Transformation Office
Motorola Solutions

Check out the incredible speaker line-up to see who will be joining Heidi.

Download The Latest Agenda

Tuesday: Main Conference Day 1

Tuesday, January 22nd, 2019

5:00 PM Change your business model and process to meet the new customer demand in the digital age

·         Drivers for change: A complete shift from manufacturer/hardware focus to become a data powered software and services business
·         Changing external and internal processes to simplify the customer journey and interfaces for better experience
·         Sharing examples of successful transformations with significant business impact
·         A multi-year digital transformation journey to modernize systems and capabilities
·         Think like an ecommerce business with ease for customer experience
·         A different way to approach data and business intelligence to drive transformation forward