15+ year of enterprise IT Operations Excellence and End User Experience, delivering on mission critical solutions. Throughout my career I have been able to participate in several key business transformational journeys, across different industries (i.e Airline, Travel, Defense) working with cross-departmental organizations leveraging key technologies with Servicenow at the forefront of those changes. In combination, leveraging technologies in the Robotic Process Automation space such as Blue Prism and Automation Anywhere mixed with my Lean Six Sigma background, I have been able to deliver over $1.1MM / year in annualized savings through automation in key business areas (Finance, HR, Procurement, IT,). A SAFe enthusiast delivering in an agile method, I have a reputation for high-energy worth ethic and interdisciplinary teamwork style. I am passionate about working with People and connecting them to well thought-out Business Processes that can be enabled through the use of Technology.
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