January 21 - 24, 2020
Omni Orlando Resort, ChampionsGate, FL
Ed Jervis, Head of Global LGBT+ Network at Serco
Serco Logo

Ed Jervis


Head of Global LGBT+ Network
Serco

Check out the incredible speaker line-up to see who will be joining Ed.

Download The Latest Agenda

Friday: Post-Conference Deep Dive Focus Day

Friday, January 24th, 2020


11:00 AM A crucial addition to your Operational Excellence toolbox: The power of diversity and inclusion in your OE journey

As employees look for a more diverse and inclusive workplace, companies are making strides to incorporate D&I into their HR practices. However, Serco is pushing this to the next level by combining OE techniques with D&I practice to create a more open workplace culture and drive productivity and efficiency. In this session, Ed will share how Serco is:
  • Leveraging key change management and OE techniques when developing a Diversity & Inclusion program
  • Closing the gap between Operational Excellence and Diversity & Inclusion and begin to view them as one in the same
  • Driving accountability with senior leaders to create an open and inclusive workplace

11:45 AM Panel Discussion: Lead through new perspectives on Inclusion & Diversity

Diversity has been part of leadership discussions for a long time, yet recent events such as “Me Too” and increased attention on the LGBTQ+ community have added more dimensions and perspectives. This panel will explore both traditional ideas of diversity and these new perspectives:
  • How can a highly diversified workforce creating value to your business
  • From diversity of demographics, diversity of thought to LGBTQ+ community: Creating a truly dynamic culture where productivity thrives
  • Embrace authenticity and mitigate unconscious biases
  • Creating a culture of inclusion and openness to promote a more innovative workforce