We hear a lot about Digital transformation from different perspectives, but many companies understand that`s focused on a new tool or automation. However, real transformations have different pillars and requires a balance over them for a successful implementation:
- Customer Obsession and Agile mindset as basic enablers;
- Technologies and how to use them – from buzzword to real impact – RPA, ML, AI, Data mining
- People – managing behavior, competence and culture in a continuous changing environment.
- Knowing what your strengths and areas for improvement are in your transformation path
- How to balance the pillars towards a successful Digital transformation