January 21 - 24, 2020
Omni Orlando Resort, ChampionsGate, FL
David Marlow, Director of Transformation & Innovation at Northwestern Mutual
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David Marlow


Director of Transformation & Innovation
Northwestern Mutual

Check out the incredible speaker line-up to see who will be joining David.

Download The Latest Agenda

Tuesday: Pre-Conference Workshops & Opening Keynotes

Tuesday, January 21st, 2020


11:40 AM C10: Develop a culture of human-centred innovation by incorporating design thinking into your continuous improvement culture

·         What get you here will not bring you to the next level: “The best must get better” mentality for continuous improvement
·         Developing true value stream mapping for process reengineering: What does it look like?
·         Incorporating Agile and Design thinking as part of the Continuous Learning and Improvement initiatives
·         Driving the culture change to make long lasting business impact