Director of Operations, Continuous Learning and Improvement Northwestern Mutual
Marlow is a nationally-recognized leader in Continuous Improvement and
Innovation having previously shared his experiences as a Keynote Speaker at
such events as AT&T’s National B2Bi Customer Conference and Fusion13 IT
National Conference with a focus on leading lean six sigma transformation
Dave has built a career around innovation, analytics and continuous improvement
having been a part of transformations at three Fortune 500 companies as well as
smaller companies in roles ranging from senior management to the executive
level spanning industries as diverse as financial services and health care to
currently serves as a leader in Northwestern Mutual’s Client Services
Transformation (CST) where he is driving the creation of the CST Design
Thinking Practice. Dave previously created and led from inception the
continuous improvement program at NM named Continuous Learning and Improvement
(CLI). The mission of the CLI team is leading change and transformation in
Operations by engaging employees in leading improvement, creating capacity to
support future growth and improving the customer experience. Dave brings nearly
20 years of experience in leading improvement and innovation programs and is a
certified Lean Six Sigma Master Black Belt and LSS Champion.
his degree from Chaminade University of Honolulu while serving on active duty
in the United States Marine Corps and most recently was awarded Cornell
University’s, Leading with Design Thinking certificate.
and his wife Alicia have three adult children and recently welcomed their
he is not driving innovation, you can find Dave sipping a large espresso or out
on the running trails training for a marathon.
Check out the incredible speaker line-up to see who will be joining David.
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