Christy Hartner has worked at Commerce Bank
for 18 years, recently leading the Advisory Services Consulting Group within Information
Technology. It consists of Business
Process Management (BPM), Business Strategy Execution, and General Consulting
(focusing on Change Management, Customer Experience, etc.). Her accomplishments
include:
Creating a Heath
Check Protocol
Developing
a BPMS Automation Prioritization Plan
Formalizing
an ROI Model for the Consulting Practice
Providing a Cross-Functional
Strategic Consulting Team
Founding a local Operational
Excellence Users Group (approximately 50 large companies with an established business
process and architecture disciplines).
Previously, Christy worked at the Federal Reserve
Bank of Kansas City, and has over 30 years of banking experience.
Check out the incredible speaker line-up to see who will be joining Christy.
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